A move to Mallorca is not a single journey. Your home travels overland to mainland Spain, crosses to Palma by ferry, and clears Spanish customs before it reaches your door, and since Brexit that final part carries paperwork it did not used to. Williams & Yates manages the whole of it for high-value households moving to the island, and for the PAs and household managers who arrange these moves on their behalf. Known in English as Majorca, the island holds a long-settled British community across Palma, the southwest coast and the north. This page sets out the practical side of getting a home there, and how we take it off your hands.

Mallorca is an island, so your consignment cannot arrive by road alone. Your home travels overland to a mainland Spanish port and crosses to Palma by ferry, and there are two ways the overland leg is usually run. One is to drive south through France and Spain to a Mediterranean port. The other is to cross from the UK to northern Spain by ferry, from Portsmouth or Plymouth to Bilbao or Santander, then continue overland to the coast. Your coordinator selects the routing that suits your consignment and your move date rather than a fixed lane.
Palma is served from several mainland ports. Barcelona offers the most frequent and quickest crossings, with Valencia and Denia also sailing to the island. The crossing is arranged by Williams & Yates as part of the same coordinated service, so it is not a booking you need to make or a point at which responsibility for your move changes hands.
Summer is the part worth planning around. Between late spring and September, sailings and port slots to Palma fill well in advance and the island’s roads and delivery access are at their busiest. An earlier survey gives your coordinator the room to secure the timing you want rather than the timing that is left. Transit times vary with the routing, the sailing schedule and customs clearance, so rather than quote a fixed figure your coordinator confirms the likely timing for your consignment once the plan is set.
Contact usMallorca’s prime residential areas each bring their own delivery considerations, and part of planning a move here is knowing them before the day rather than on it.
Your coordinator plans the final delivery around the access at your specific address, whether that means arranging estate clearance, a permit for a restricted street, or a shuttle vehicle for a mountain village. The point is that the day itself is calm and planned, not improvised at the gate. The same team handles moves across the wider Balearics, including our removals to Ibiza.
Since Brexit, household goods moving from the UK to Mallorca cross an EU customs border and are treated as an import into Spain. If you are relocating your main residence, you may qualify for Spain’s Transfer of Residence relief, known as franquicia por traslado de residencia, which allows used household goods and personal effects to enter free of Spanish import duty and VAT, subject to the conditions set by AEAT, Spain’s tax authority.
The relief covers your personal household goods, furniture and personal effects. It does not cover items bought recently or held for resale. To qualify you must be transferring your habitual residence to Spain, must have been habitually resident outside the EU for at least twelve consecutive months before the move, and the goods must have been owned and in personal use for at least six months. Your coordinator advises on eligibility as part of the plan, and you can read more in our guide to Transfer of Residence relief.
Timing is the part people underestimate. Your NIE, the Numero de Identidad de Extranjero, is your Spanish foreigner identification number, and it is needed to clear your goods. If your consignment reaches Palma before your NIE is in place, your belongings can be held in bonded storage at your cost, so your coordinator keeps your consignment and your paperwork in step from the survey onward. The documentation typically includes your passport, your residency documentation, your NIE once issued, a detailed itemised inventory that we compile as we pack, and proof of your UK and Spanish addresses. Your coordinator will also advise on the empadronamiento, the municipal registration at your Spanish town hall that forms part of the customs paperwork. Balearic imports clear through Aduana Palma de Mallorca, and we coordinate the Spanish clearance and the local gestoria that handles it through an established in-country network, with your coordinator remaining your point of contact throughout.
For homes that include fine art, antiques and objects that cannot be replaced, the handling matters as much as the logistics. Williams & Yates protects high-value pieces in custom crates built in our own in-house workshop, made to the shape and dimensions of each item. A gilt-edged mirror travels in a bespoke crate and hangs from a batten fixed inside it, so nothing presses on the delicate edges. A chandelier is dismantled by a specialist who wraps each crystal individually and reinstates the piece on arrival. This is the same care behind our dedicated fine art removals service.
Older and protected items carry their own customs considerations, and your coordinator addresses these before packing begins. Pieces incorporating materials from endangered species, such as ivory, tortoiseshell or certain hardwoods, require CITES documentation, and items that may be classified as antiques can call for proof of age. We review your inventory at the survey stage and advise on the documentation each relevant piece needs, case by case, so nothing is discovered at port. For a principal represented by a PA or household manager, that removes an entire layer of concern, with the paperwork prepared on your behalf and no separate specialists for you to brief.


From your first conversation, a single dedicated coordinator takes ownership of the move. That one person plans the survey, oversees packing, prepares your documentation and stays in contact through customs and final delivery, so you never repeat yourself or chase an update.
The move begins with a survey, at your home or conducted virtually, so your coordinator understands the full scope of what you are moving and any pieces that call for particular care, and from that we build a plan around your property and your timing rather than a fixed package.
Our packing teams use premium materials throughout, with export wrapping for furniture and custom crating for fragile and high-value items, and we compile a full itemised inventory as we pack, which becomes both your record and the basis of your customs documentation. Your consignment is prepared by our own crews and stays within a chain we control. Nothing is passed to an unknown third party, and the Mallorca leg is handled through a hand-picked local network held to the same standard we work to ourselves.
As a FIDI FAIM accredited mover, a BAR member and Which? accredited, we work to the international removals industry’s highest standard, and this move sits within our wider international removals service.
How your home actually travels depends on its volume, your timing and the pieces you are bringing.
A sole-use container gives your move a private container loaded at your home and sealed until it reaches Palma. It is the most direct option for a full household, as your consignment travels on its own without waiting to be consolidated with other moves, so everything arrives together. This is usually the choice for larger homes and for clients who want a confirmed departure.
For a smaller volume, a shared load lets your consignment travel alongside other households heading to the same crossing, with your goods wrapped, inventoried and consolidated at our UK premises before departure. You use only the space your move requires, which suits part-household moves and furniture consignments where timing is flexible.
When something needs to arrive ahead of your main consignment, air freight is the fastest route to Mallorca and suits a smaller volume of priority items. It carries a higher cost by weight, so it is usually reserved for the pieces you need first, often sent in parallel with a sea consignment carrying the bulk of your home.
Around the household itself, your coordinator handles the surrounding detail as part of the same service. Secure storage is available in the UK and on the island where a gap in dates calls for it, all-risks cover protects your consignment in transit and in storage, and for families relocating with pets we manage the post-Brexit requirements, including the official Animal Health Certificate, microchipping and rabies vaccination.
For vehicles, importing to Spain involves the ITV roadworthiness inspection and Spanish registration, and your coordinator advises on the requirements for your particular vehicle.
On arrival, our move-in assistance runs from unpacking and furniture placement to reinstating the pieces we dismantled. For relocations arranged by an employer, the same coordination extends through our business removals service.
Williams & Yates works with private individuals, with the PAs and household managers who act on their behalf, and with global mobility teams managing senior executive relocations through our business removals service. To discuss your relocation to Mallorca and arrange a survey, make an enquiry and your dedicated coordinator will take it from there.
Speak to usEither works, and it comes down to the car. Importing a UK vehicle to Spain involves the ITV roadworthiness inspection, Spanish registration and any applicable tax, and Transfer of Residence relief may exempt it from some taxes where conditions are met. For an everyday car, some people find it simpler to sell in the UK and buy locally, not least because Spanish roads favour left-hand drive. For a classic or a car you would not replace, importing is usually the answer, and your coordinator handles the transport and advises on the paperwork.
As early as you reasonably can. From late spring through September the ferry crossings and port slots to Palma are in heavy demand, and delivery access on the island is at its busiest. Booking your survey early gives your coordinator the best chance of securing your preferred dates rather than working around what is left.
They can, most often when the paperwork is not ready when the goods arrive. The usual cause is an NIE that has not yet been issued, which can leave a consignment in bonded storage at your cost. Williams & Yates plans the documentation and the timing together from the survey stage so your belongings and your paperwork arrive in step.
Yes. Your NIE is required to clear your goods through Spanish customs and to claim Transfer of Residence relief. If your consignment reaches Palma before it is in place, your goods may be held until it is. Your coordinator flags this at the outset and works your timeline around it.
By planning the last leg to the address. In the Tramuntana villages, narrow roads mean a full-size vehicle cannot always reach the door, so a smaller shuttle vehicle runs the final stretch. On a gated estate such as Son Vida, access and security clearance are arranged ahead of the day. Your coordinator confirms what your specific address needs at the survey.
Timing depends on the service you choose, the routing and the sailing schedule, and a shared consignment typically takes longer than a sole-use container. Air freight is available for items you need sooner. Rather than a fixed figure, your coordinator confirms the likely timing for your consignment and crossing once the plan is set.
Yes. Fine art, antiques and high-value collections are packed in custom crates built in our in-house workshop and handled by people with direct expertise in these pieces. Where a piece is an antique or incorporates protected species materials, your coordinator advises on the CITES documentation required and prepares it on your behalf.
To book or ask us a question, call us on 0208 081 0188 or get in touch.