International Move Co-Ordinator

Job Specification

Position: International Move Co-Ordinator

Scheduled Hours: Full Time

 

Your Role as International Move Co-Ordinator

In its current form Way Moving Group Ltd operates under two brands; Williams & Yates and JamVans. Each brand is developing clear targeted markets, as international move co-ordinator your role will work across the two brands to successfully deliver a high level of customer service and satisfaction.

 

Some key responsibilities and accountabilities

  • Managing a portfolio of relocation files varying from private to corporate and commercial
  • Specialist in directly serving individuals who are relocating international for professional or personal reasons
  • Provide clients with high quality guidance on customs documentation, transit schedules and requirements
  • Be knowledgeable in outbound/inbound, Sea, Air and Road freight
  • Preparing a managing customs documentations and transit schedules
  • Preparing crew delivery paperwork and ensuring all elements required of the move are included clearly to the team
  • Promote and sell additional options to clients depending on their needs
  • Being the central cog when managing moves between the client, crew and operations team
  • Administrative support towards sales, invoicing and supporting billing documentation
  • Administrative duties including but not limited to, answering calls and emails in a timely and professional manner
  • Verifying client acceptance and any other relevant paperwork

 

This role is suited to a confident, professional and meticulous individual who prides themselves on providing a friendly and high quality level of customer service. Experience is required within this sector with knowledge of international moving and customs essential and some experience with commercial shipments and artwork shipments as a preference.

If this role is suited to you we would be delighted to hear from you, please contact [email protected]

 

We are so impressed with the packing service. The guys were so efficient and fast, yet so careful.
Ms Meyer
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